PROCESS OUTSOURCING

If there is a company who needs our niche services, we ensure we reach out to them and serve them to the best of our abilities. We serve companies around the country, helping them to better understand their customers, build superior networks, find a sustainable path to growth and achieve cost leadership while maintaining a top-notch performance within the organisation. We do this through a host of process outsourcing measures that include:

  • Onboarding

  • Workflow
    Process

  • General

We partner with various businesses to take care of their non-core services. It helps them make their processes more cost-efficient, resulting in better revenues. Moreover, it also leads to better employee productivity and helps them make better and more informed business decisions.

We offer several services under the major categories of banking, insurance, mutual funds and education, among others. Here is a quick overview of what we can do for you.

  • Document Verification and Scrutiny

  • Digitisation Services(scanning and indexing)

  • CKYC(CERSAI upload &
    Exception Management)

  • KYC Registration
    Agency (KRA)

  • Data Entry
    and Upload

  • Insurance Sector

    Coordinate with
    underwriters/financial
    advisors/branches
    Medical Case Processing

  • Broking Sector

    CDSL/NSDL(uploads and Coordination)

  • Policy/ customer servicing (financial - Payouts and non - payouts)

  • Automated Solution for TDS Recon

  • Cheque Fraud Detection Units

  • Agency Management(DOPS)

  • Back Office Processing for Retail/Liabilities/Micro Finance

  • Toll Violation processing

  • Insurance Sector

    Claims Processing Unclaimed Processing

  • Education Sector

    OMR- result processing Competitive Examination Process

  • Banking Sector

    Auto Debit mandate processing

  • Digital Services(SMS/Email)

  • Design services - editing services

  • Document Storage(Archival Solution)

  • Voucher Audits

  • Mailroom Management

    Intergrated Logistics Management System

  • Insurance Sector

    Electronic QC before printing Maturity calls

  • Call Centre

    Welcome Calls Retention Calls Query Desk