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Data mining services

Data mining, the extraction of hidden predictive information from large databases, is a powerful new technology with great potential to help companies focus on the most important information in their data warehouses. Data mining tools predict future trends and behaviors, allowing businesses to make proactive, knowledge-driven decisions. Data mining tools scour databases for hidden patterns, finding predictive information that experts may miss because it lies outside their expectations.

Data mining services that we offer help businesses get critical and relevant information for their analysis and marketing campaigns. We have developed a number of Data Mining scripts; each script exactly tailored to the specific wishes and requirements of the customer. This means we have a large resource of existing code and experience. Data mining projects undertaken with non-data mining specialists could spell disaster for any organization.

We do not undertake data mining projects in isolation but offer these services as part of our workflow solutions to our existing customers to better the service quality. We analyze and share the benefits of data mining with our customers.

The data mining process at Seshaasai

  • The process begins by customers expressing the need to use CRM and historical data to target a particular product, offer(s), segment of customers etc. For example before a launch of a Life Insurance product targeted exclusively for Woman, or customers having premium >200,000 per annum etc.
  • The database in question may be part of a larger database or might be an exclusive data set provided by the client. Multiple input files could be considered for this activity.
  • The records representing this targeted segment might be siphoned off into a separate database table or a SQL query script that represents the desired customers who might identify the records.
  • The selected groups of customers are then scored using a predictive model picked from Seshaasai’s library or may have been exclusively designed for this project.
  • The scores are placed in a table linked to every customer ID.
  • Customers are now sorted using the score value. The top 25% may be chosen or targeted for this offer. These prospective records are then identified and linked in the master database for targeted communication or specific operational purpose.