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Telecom services

With ever evolving telecommunications technology space and increasing customer demands and reduced margins, challenges have increased multi-fold for communications service providers to ensure timely generation, printing and delivery of usage bills. With Mobile Number Portability (MNP) introduced by telecom regulator, it’s that much more important for service providers to retain their customer loyalty and the bill statement is an effective medium to achieve this objective.

Pricing wars have forced telecom companies to introduce unified bills, complex invoice formats, complex price plans with cross product discounting and also a possibility for introducing offers to loyal and high net worth customers.

This is where Seshaasai perfectly fits the bill. Using its vast experience in printing statements, handling huge data and printing in color as well as monochrome with the added advantage of printing at multi-locations, telecom companies stand to immensely benefit from the expertise of outsourced print management as well as formidable PAN-India print infrastructure.

Our customer communication platform can handle multiple input data streams such as spool files, post script, AFP or main frame dumps as the case may be. We can create trans-promo statements and use data mining and analytics tools to render parameterized offers and messages to the target audience.

Solutions offered

  • Bill statements printing including Trans-promo statements with itemised billing details. Complex invoice formats and unified bills could be printed and sent to Customers in one envelope.
  • Due bill statements including data analysis, statement generation, printing & dispatch
  • eBills generation and e-mail blast services to distribute eBills
  • Logistical and courier services
    Bulk and break for effective, faster dispatches and cost savings up-to 30% per customer.
    Our print and post print production platform has inbuilt functionality for “end-to-end” document tracking at every stage of the workflow.
    An online dashboard provides information to the customers on the status of any customer right from printing to delivery or returns management.
  • Returns management
  • Printing of scratch cards, marketing collaterals such as posters, leaflets, point of purchase (POP) material etc.
    Due to the pan-India circle wise market dynamics of the telecom sector, service providers like Seshaasai who provide products such as marketing collaterals, scratch cards etc. in a decentralized delivery model along with bill printing would be preferred.